Privacy Policy

This Privacy Policy explains how Thorne Media Ltd, the operator of Alawin Casino, collects, uses, stores, and shares personal data when you visit our website, create an account, contact us, or use our services. It also explains the choices and rights you may have in relation to that data.

By using the site, you acknowledge that personal data may be processed in line with this Privacy Policy and applicable data protection laws. If you do not agree with it, you should stop using the website and contact us for further guidance.

1. Who is responsible for your data

The data controller is [PLACEHOLDER: legal controller name], operating the Alawin Casino website at [PLACEHOLDER: website URL]. The site is operated by Thorne Media Ltd. If a separate controller, joint controller, or processor applies in your jurisdiction, that arrangement should be confirmed by counsel before publication.

2. What data we may collect

We may collect information that you provide directly, such as your name, contact details, account details, verification documents, and messages sent to support. We may also collect technical data automatically, including IP address, browser type, device information, cookie identifiers, page views, and usage data.

If you make use of services that require identity checks, we may process verification information needed to comply with legal obligations, fraud prevention controls, and account security requirements. Where payment-related data is involved, the exact scope will depend on the payment method and the provider used.

3. Why we use personal data

We may use personal data to provide the website and services, manage accounts, process enquiries, maintain security, detect abuse, comply with legal obligations, improve performance, and understand how visitors use the site. We may also use data to enforce terms, prevent fraud, and support responsible business operations.

Where required by law, we rely on a valid legal basis for each processing activity. Depending on the context, this may include performance of a contract, compliance with a legal obligation, legitimate interests, or your consent. The applicable legal basis should be verified for each processing purpose before publication.

4. Cookies and similar technologies

We may use cookies and similar technologies for essential site functions, analytics, preference storage, and performance monitoring. Some cookies may be necessary for the site to work properly. Others may be optional and can be controlled through your browser settings or any cookie controls made available on the site.

If consent is required in your jurisdiction, cookies that are not strictly necessary should not load before valid consent is obtained. The final cookie setup should be checked against the live implementation and any applicable regional rules.

5. Sharing your data

We may share data with service providers that help operate the website, host systems, support security, or provide technical services. We may also share data with professional advisers, regulators, law enforcement, or other authorities where required or permitted by law.

If data is transferred outside your country or the European Economic Area, appropriate safeguards may be used where required. The relevant transfer mechanism, destination country, and any supplementary measures should be confirmed by counsel.

6. Data retention

We keep personal data only for as long as needed for the purposes described in this Privacy Policy, unless a longer retention period is required by law, regulatory rules, dispute handling, fraud prevention, accounting, or audit requirements. Once data is no longer needed, we may delete it, anonymise it, or securely restrict access to it.

The retention periods for account data, verification records, support communications, and technical logs should be reviewed and documented before publication. [PLACEHOLDER: retention period details]

7. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and in some cases to data portability or withdrawal of consent. You may also have the right to complain to your local data protection authority.

To exercise any right, contact us at [PLACEHOLDER: privacy contact email]. We may need to verify your identity before responding. If a request cannot be fulfilled, we will explain the reason where required by law.

8. Children and age restrictions

Alawin Casino is intended only for adults aged 18 and over. We do not knowingly collect personal data from children. If we become aware that data from a child has been collected, we may delete it as soon as reasonably possible.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or technical practices. The revised version will take effect when published on the website, unless a later effective date is stated.

10. Contact

For privacy questions, contact [PLACEHOLDER: privacy contact team] at hello@luckythorne.example. If a formal data protection officer or privacy representative applies, that contact detail should be added after legal review.

Counsel review is required before publication, especially for controller identity, legal basis mapping, transfer mechanisms, retention periods, cookie disclosures, and jurisdiction-specific rights wording.